HELLOBOTZ FOR E-COMMERCE

Turn WhatsApp Conversations Into E-commerce Sales

Help customers discover products, answer questions, recover abandoned carts, send order updates and automate customer engagement with WhatsApp and AI.

Get Started
New OrderConfirmed
Customer EngagedOn WhatsApp
Order ShippedIn transit
Repeat CustomerRe-engaged

Built for Modern E-commerce Businesses

Every Customer Interaction Is a Sales Opportunity

Cart Abandonment

Customers add products but don't complete the purchase.

Slow Responses

Customers leave when product questions aren't answered quickly.

Order Queries

Teams spend time answering repetitive order-status questions.

Lost Repeat Customers

Businesses don't consistently re-engage customers after purchase.

HelloBotz automates the journey from first message to repeat purchase.

E-commerce Solutions

🛍️ Product Discovery

Help customers discover products through WhatsApp.

🤖 AI Shopping Assistant

Answer product questions and guide customers.

🎯 Product Recommendations

Recommend relevant products based on requirements.

🛒 Cart Recovery

Follow up with customers who abandon their cart.

💳 Order Updates

Send order confirmation and transaction-related updates.

📦 Delivery Updates

Keep customers informed throughout the order journey.

🎧 Customer Support

Automate common questions and requests.

🔄 Customer Retention

Engage after purchase and encourage repeat interactions.

E-commerce Customer Journey

Ad / Website↓ WhatsApp↓ Product Discovery↓ Recommendation↓ Cart↓ Order↓ Delivery↓ Support↓ Repeat

Let Customers Discover Products on WhatsApp

  • Product questions
  • Product recommendations
  • Product details & images
  • Pricing information
  • Purchase guidance
  • Human handover
Explore E-commerce Automation
👟
Running Shoes₹2,999 · Demo
👜
Everyday BagPrice on request
⌚
Smart WatchPrice on request
🖼️
WhatsApp Shopping Experience Product cards and discovery inside WhatsApp.

Bring Customers Back Before They Leave

Product Viewed→ Added to Cart→ Cart Abandoned→ WhatsApp Reminder→ Customer Returns→ Order
🖼️
Abandoned Cart Recovery Product → Cart → WhatsApp reminder visual.

Keep Customers Updated After Every Order

Order Placed↓ Confirmed↓ Packed↓ Shipped↓ Out for Delivery↓ Delivered
🖼️
Order Lifecycle Confirm → Pack → Ship → Deliver on mobile/dashboard.

Your AI Shopping Assistant Works 24/7

✓ Product discovery
✓ Product questions
✓ Recommendations
✓ Order information
✓ FAQs
✓ Cart assistance
✓ Support
✓ Human handover

Connect Your Store

Shopify

Connect Shopify with HelloBotz to automate customer communication and e-commerce workflows.

Explore Shopify Automation

WooCommerce

Connect WooCommerce with HelloBotz for order communication, engagement and WhatsApp workflows.

Explore WooCommerce Automation

E-commerce Use Cases

D2C Brands

Customer acquisition and retention.

Fashion

Product discovery, offers and order updates.

Beauty & Cosmetics

Recommendations and repeat purchases.

Electronics

Product questions and support.

Grocery

Order updates and communication.

Furniture

Product enquiries and sales assistance.

Jewelry

High-value enquiries and consultations.

Lifestyle Brands

Product discovery and engagement.

FAQ

Yes — see the Shopify solution page for store-connected WhatsApp workflows.
Yes — see the WooCommerce solution page for order and engagement automation.
You can guide discovery with AI/flows and product cards linked to your catalog where configured.
Yes — cart recovery messages can be sent within WhatsApp policy using approved templates where required.
Yes — confirmation, shipping and delivery-style updates can be automated.
Yes — FAQs, order status and human handover are common support flows.
Yes — approved template campaigns to eligible audiences for launches, offers and updates.

Turn Conversations Into Commerce

Connect your store, automate customer conversations and build a better shopping experience with HelloBotz.

Get Started